* Free delivery for orders over $100.
Frequently Asked Questions
Most frequent questions and answers
1. How can I place an order?
To place an order, simply browse our selection of top-notch home tools and improvement products. Once you’ve found what you need, add the items to your cart and proceed to checkout. Our ordering process is easy and secure.
2. What payment methods do you accept?
We accept a variety of payment methods to ensure your convenience, including credit and debit cards. Rest assured, your payment information is kept secure and confidential.
3. How soon will my order arrive?
Shipping times vary depending on your location and the product you’ve ordered. You can find estimated delivery times on each product page. Please be aware that factors like customs processing and holidays might influence delivery times.
4. Can I track the status of my order?
Absolutely! Once your order is on its way, you’ll receive an email with tracking information. You can use this information to monitor the progress of your delivery.
5. What if I receive a damaged item?
In the rare event that your item arrives damaged, please contact our customer support team within 7 days of receiving the order. We’ll guide you through the process of returning the item and arranging a replacement.
6. Do you accept returns?
Yes, we accept returns for eligible products within 14 days of your receipt of the order. If you change your mind or encounter any issues, please get in touch with our customer support team to initiate the return process.
7. Is there a warranty on the products?
We stand behind the quality of our products. Many items come with a manufacturer’s warranty against defects. If you experience any issues with your purchase, please let us know, and we’ll assist you in accordance with the warranty policy.
8. How can I contact your customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through the “Contact Us” page on our website or by emailing support@furnishguru.com. We strive to respond promptly to all inquiries.
9. Can I make changes to my order after it's been placed?
We understand that mistakes happen. If you need to make changes to your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed yet.
10. Are there any special discounts for bulk orders?
If you’re interested in making a bulk purchase, please reach out to our sales team at sales@furnishguru.com. We’ll be happy to discuss any available options or discounts for larger quantities.
